CORE provides valuable information about new social housing lettings, sales, tenants and buyers across England.

This national information is used by government bodies and organisations to inform social housing funding, regulatory and housing policy decisions.

All you will need to understand the CORE survey and what it is used for. Read More

Here you will be able submit and validate CORE logs. Read More

This section will enable you to access CORE data for reporting and analysis. Read More

Alerts


CORE Website unavailable - Thursday 3rd June 2021 from 6.00pm until 8.00pm

03/06/2021

With apologies for the short notice and to facilitate essential maintenance, the CORE website will not be available to users from 6.00pm until 8.00pm tonight (Thursday 3rd June 2021). During this time, the site cannot be used, so please ensure any work you are carrying out on CORE is saved well before 6.00pm tonight.

REMINDER! 2020/21 CORE Collection Closedown_ Friday 4th June 2021

28/05/2021

The CORE online collection closedown deadline for 2020/21 data for both lettings and sales will close next week on Friday 4th June 2021.

There will not be a soft deadline for this collection; this will be the final cut-off and logs should not be submitted or amended after this date.

Please submit all of your 2020/21 lettings and sales logs. You should also revisit your ‘Saved’ and ‘Invalid’ log records to ensure they submit as valid, where appropriate. You can download your invalid logs by selecting ‘Administration’ and then ‘Your Logs’. Guidance on how to do this is available from our 2020/21 CORE Online user guidance - Co-ordinators document, available from our 'Guides and Manuals' page.

If you have had queries sent to the CORE Helpdesk on this matter, please be aware that they will be attended to. Otherwise, and for any further queries, the CORE Helpdesk can be contacted at the customer portal: https://digital.dclg.gov.uk/jira/servicedesk/customer/portal/4/group/21 - (please choose the appropriate query type); by email (mhclg.digital-services@communities.gov.uk (please give the subject as "CORE - " followed by a summary of your query); or by telephone (0333 202 5084, available 09:00 - 17:30 on weekdays).

CORE Website unavailable - Tuesday 25th May 2021 from 6.00pm until 8.00pm

25/02/2021

With apologies for the short notice and to facilitate essential maintenance, the CORE website will not be available to users from 6.00pm until 8.000pm tonight (Tuesday 25th May 2021). During this time, the site cannot be used, so please ensure any work you are carrying out on CORE is saved well before 6.00pm tonight.

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